What Travel Sites Have the Most Bad Reviews and Complaints

Best online travel sites 2022

Best Online Travel Sites
(Image credit: Andy Hartup)

With travel restrictions easing, many are turning to the best online travel sites to work out their side by side vacation. Nosotros love modern travel sites because they make booking the entirety of your vacation so easy - from airplane tickets, to hotels, to rental cars, excursions, and more. While many have been struggling of late, with non-essential international travel strongly discouraged, nosotros are seeing more and more flights and hotels becoming available, and if you're booking for 2022, you should have an excellent selection wherever you choose to travel.

When assessing the best online travel sites we considered value and ease of use to be the most important factors. While it'due south always good to get the absolute cheapest deal, you lot also want to make sure your provider is reliable and hasn't skipped out on features or advice nosotros'd consider essential information to your holiday. Then, we don't just recall the cheapest is best - nosotros consider overall value of the packages offered. Ease of use is adequately simple - the site needs to piece of work well on a home computer (opens in new tab) and smartphone (opens in new tab), and it should be clear how to contact the travel site even while abroad, just in case you lot need to make it bear on.

Nosotros consider other things, similar whether or not the online travel site tries to sneak extra fees on elevation of your total, and we brand sure to check out things similar rewards programs, availability of actual people to conversation to, and the variety of extras offered. While most travel sites have very wide ranges of flights and hotels, this is a consideration also. These sites are mainly for international travel, and if you lot'd rather just detect a hotel and make your ain way to a domestic destination, we also have a guide to the best hotel booking sites (opens in new tab).


Best Online Travel Sites: Expedia

(Image credit: expedia)
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Our top selection overall with enough of means of extending your journey and some skillful deals

Specifications

Reward scheme: Yes

Price guarantee: Yes

Customer support: Online chat, telephone

Reasons to buy

+

Easy to use interface

+

Can add together upward to v flights

+

Cruises also an choice

Reasons to avert

-

Accessibility options are limited

Expedia is a large name in online travel sites and hotel booking services and owns many popular sites like Hotels.com and Hotwire.com. We're fans of the original, though, thank you to its clean and straightforward to use interface. Hitting the packages department of the site, and y'all can add upwardly to v connecting flights, cull to add accommodation for all of or only part of your trip, and tag on car rentals too.

It'southward all suitably well laid out, and it merely takes a few seconds to start putting together your itinerary. All the same, we do wish at that place were a few more options for filtering out accessibility issues. Notwithstanding, for most people, Expedia.com has everything they'll need, and there's even the pick of a prowl besides if y'all fancy it. Information technology's as aspirational to wait at as it is useful to, well, employ and there are extra discounts for booking multiple parts of your vacation with the site. A Things To Do department rounds off the site's bid to assistance you plan your entire trip in one place.


Best Online Travel Sites: CheapTickets

(Image credit: CheapTickets)
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With options for event tickets besides as things to exercise, CheapTickets has everything covered

Specifications

Reward scheme: Yes

Price guarantee: Aye

Client support: Online chat, phone

Reasons to buy

+

Extensive services available to book

+

Student discounts

+

Vacation Value Finder for when yous're undecided

Reasons to avert

-

Results folio give you lot a hard sell

CheapTickets is another site acquired by Expedia, only it does things a piddling differently. You can hands add on flight, hotel, and machine or whatsoever combination of the 3 for package deals, although multiple flights are under a different choice. And so far, so Expedia (if less intuitive), but you tin can besides clearly purchase event tickets from the site, which is far more useful if you want a ane-stop-shop identify to buy your trip. It's something other sites provide, simply CheapTickets is that flake keener to entice you into the process, fifty-fifty if the site itself is a little cheesier looking than others.

There'due south likewise the site's Vacation Value Finder, which lets y'all tweak how much y'all're willing to spend and what you lot're looking for from a vacation before making some fun suggestions. It'due south perfect for finding a last-minute bargain if you don't have your middle set on one place. Students will also capeesh a section defended to them with extra discounts once you verify you're a student. All in all, it'due south a groovy varied site for numerous different needs.


Best Online Travel Sites: PriceLine

(Prototype credit: PriceLine)
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When you lot want to know you've picked a good hotel, Priceline has you covered

Specifications

Reward scheme: Yeah

Toll Guarantee: Yes

Customer support: Online chat, telephone

Reasons to purchase

+

Extensive bundle deals

+

Easy to notice rewards scheme

+

Numerous reviews of locations

Reasons to avert

-

Can't use Pricebreaker offers with multiple services

Priceline is a big deal in the online travel site earth for a good reason. Information technology'southward effortless to apply with options available for flights, cars, hotels, or any combination of the iii. It's mildly annoying that Priceline's super cheap Pricebreaker deals don't extend to bundles, so y'all won't get an incredible bargain like y'all would if you booked separately. However, combining the gear up is still a worthwhile deal with discounts offered for the more you lot bundle together.

1 affair we really appreciated is that every hotel we looked at had dozens of reviews, and they're all from verified customers. It takes seconds to gain a reasonably accurate motion-picture show of what to expect from wherever yous're considering booking. That's the perfect peace of listen when you're booking online, and you can't exist certain of what you're getting without user reviews backing hotel statements up. Conspicuously laid out, you can focus on enjoying rather than worrying. Finally, Priceline is keen to make its VIP scheme hands attainable with straightforward discounts offered to yous over time -- something that not all sites so conspicuously highlight.


Best Online Travel Sites: Hotwire

(Image credit: Hotwire)
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If you're looking to rent a villa or flat, Hotwire is a great place to look

Specifications

Advantage scheme: No

Toll Guarantee: Yep

Customer support: Online chat, telephone

Reasons to purchase

+

Extensive property types included

+

Well laid out discounts

Reasons to avoid

-

Dated layout

-

No advantage scheme

Hotwire keeps things straightforward. All you need to do is enter what you're looking for, and a somewhat dated interface tells y'all what'south available. It'south not every bit pretty equally some sites, only we really liked the extensive property type filters available. Want to stay on a houseboat or in a chalet at your destination? Hit the relevant filter, and you can detect out if that'due south an option in the locale. That might non thing if your middle is set on a hotel, but information technology's a squeamish bonus even amid the awkward site layout.

Elsewhere, it'due south generally business organisation as usual, but that's no bad thing. Well laid out discounts are available to compare reasonably quickly, and nigh locations accept plenty of reviews. If y'all experience like tracking downwardly specific deals, you can do that too, with the site keen to offering up discounts to central locations if you're not quite sure where you'd like to visit next. Information technology feels like the site needs updating when you compare it to its rivals, but it works well and quickly enough.


Best Online Travel Sites: Kayak

(Paradigm credit: Kayak)
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If you're in a rush, Kayak will aggregate results from many different sources for you

Specifications

Reward scheme: No

Toll Guarantee: No

Customer back up: Online conversation

Reasons to buy

+

Saves you lot a lot of fourth dimension

+

Loads of filters

Reasons to avert

-

Yous don't actually book with Kayak

-

Can only search for flight and hotel

If you're short on time, Kayak is pretty useful. That's because you simply enter where you desire to become, and it aggregates results from multiple different sources. While information technology ways you never book straight with Kayak, information technology does mean you become results chop-chop and without having to search around yourself, even if you will feel a scrap overwhelmed with adverts while you search.

The site itself looks a little bones, simply under the hood is a surprising number of different filters (although no accessibility ones to speak of) and all the disquisitional information yous could require, although obviously you'll exist sent to another site for the total details. The site also has a deals department, which has some great bargains for things y'all can do one time you accomplish your destination, along with cheap car rental deals. It might not be pretty, but if you simply don't want to do the background yourself, Kayak has y'all covered. Information technology can exist a real time-saver, and we reckon it's peculiarly useful if you lot're mostly researching possible trips in the future and want rough price estimates. Simply picket out for the fact you tin can't bundle in car rental deals.


 Our testing process for online travel sites

We looked at how easy each site is to use during our testing, such as how quickly the site loaded and how easy it was to find what we were looking for. We considered whether the site felt cluttered with adverts or seemed like a dated interface. We besides looked at how piece of cake it was to find Contact Us pages, price guarantee information, and any kind of special deals department.

We too considered how easily bundle deals could be arranged and how extensive they were and whatever potential discounts tied to them. We checked filter options to encounter how flexible and easy it was to look upwards unlike needs forth the way.

We looked at trips betwixt Los Angeles and Miami, Paris to Lisbon, and New York Metropolis to Los Angeles during testing. We also looked at bottom-known routes to run across if they were also catered for appropriately.

Key features to look for in an online travel site

Booking Travel Packages
Travel packages can let you lot combine flights, hotel reservations and car rentals together for a better deal than booking separately. Some companies, like Priceline, pick hotels and flights for y'all, to get y'all to your destination for the lowest price. Other companies allow you mix and match flights, hotels and car rentals to fit your schedule.

Booking Airfare
One of the biggest reasons for searching on a travel site is to find inexpensive airfare. While in that location are dozens of airfare-specific websites, travel sites also give you lot the option to add hotel stays and car rentals. The all-time travel sites combine flight data from over 9 unlike airlines and allow y'all sort flights by price, number of stops, duration and flying class.

Booking International Travel
Finding airfare for international travel is the easiest part of booking an overseas trip. AirGorilla helps you lot find accommodations and rent GPS units with your rental car, so you can find your style around. Oft, sites volition recommend hotels that are far from your bodily destination or event. Searching for reservations on a site that gives accommodation recommendations will assistance you lot schedule an international trip with less stress.

What are the current rules on International Travel?

Yous may be wondering what the State Department's guidelines are around international travel, during the COVID-xix pandemic. You lot'll find all the data you need right hither on the DoS website (opens in new tab), but we'll summarize for you below.

If you're returning to the United states after spending fourth dimension in a strange state you will need to provide proof of a negative examination upshot that is no more than three days old, before you are admitted to the aircraft. Airlines are expected to deny entry to passengers who cannot provide this result for anyone aged two and over.

If you are unlucky plenty to have contracted COVID-nineteen while away from the US, y'all volition need to show proof of recovery from the virus from within 90 days of your return date. Simply go along this in mind if you're planning to travel over the next few months. Most of the best online travel sites will notify yous of these rules when you book, simply information technology'due south best to be prepared.

Jennifer has been freelancing for over 10 years. In the past, she'due south written about all things tech and gaming wise for outlets every bit varied every bit The Independent, Playboy, Eurogamer, and TechRadar. In her spare fourth dimension, she spends far too much time watching films, attempting to railroad train her pet republic of guinea pigs, and mastering making the perfect burrito.  She's a full time freelancer, but a regular tech news contributor to Top Ten Reviews.

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Source: https://www.toptenreviews.com/best-online-travel-sites

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